Have you ever noticed that your computer takes longer than normal to boot? Maybe you sit for five minutes waiting for even Notepad to open. Or maybe you’ve seen pop-ups appear, asking you to purchase some hot, new software to help you protect your computer. If any of the above apply to you, or if you’ve noticed anything suspicious about your computer’s performance, you may be a victim of “malware,” malicious software designed to slow, corrupt, or otherwise harm your precious PC.
Four programs we use here at the Helpdesk to detect and remove malware are MBAM, Ad-Aware, Spybot, and Sysclean. If you suspect your computer might be infected with malware, you should follow the directions on these pages to help remove it. If you have any questions about how to install or run these programs, please don’t hesitate to call the Helpdesk at x4400 or stop by the Forum and visit.
If you have any additional questions, please feel free to contact the Helpdesk by e-mail or at 641–269–4400.
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Disclaimer
All content on these pages is provided for reference without a warranty of any kind. Neither Grinnell College nor the Technology Consultants are responsible for any problems or damage encountered when following the advice on these pages. We try to provide the soundest, most reasonable advice we can, and we are fully confident in it, but you can’t sue us.